For your info: From Tuesday, 24 December till 2 January 2025, we will not be shipping any orders. If you place an order during this period, it will be processed and shipped from Friday, January 3. Once your order is on its way, you will receive an email with track&trace details.

Customer Service

We're here to help you

Do you need help with a specific question or do you want more information about your order? We are pleased to help you! Every working day (Monday - Friday) our team of experts is available from 9:00 AM to 5:00 PM.

We are trying to answer you as a soon as possible. In the meantime, perhaps you can find the answer on your question at the frequently asked questions (FAQ) page.

  • You can have a chat conversation with Sanne quickly and easily via our chat on the website. Usually, within a few seconds you will get an answer of Sanne. The chat-function can be found at the bottom of our website.
  • Send an email to administratie@avyna.eu. We will respond to you email within 24 hours.
  • You can always call us  +31 (0)161 294 333
  • For questions you can send us a DM on Instagram @avynatrampoline